Benefits

• Extends product support for 1 year
• Convenient onsite service
• Maximizes uptime
• Enables you to predict and control cost of ownership
• No need for expensive shipping or packaging
• Backed by Nationwide Data Systems' HP Authorized Service Providers

Features

• Same-Day or Next Day Onsite Support
• Toll-free service phone calls
• Broad geographic area

What's covered

• Only products that are in good operating condition when the Post Warranty Service is originally purchased. To qualify, the product must have been maintained in accordance with specifications listed in the HP product manual, including the use of proper media and supplies as well as regular user maintenance. Warranties purchased at the same time the plotter is purchased from Nationwide Data Systems automatically qualify.
• Good operating condition at the time of purchase means the product is working properly and has been maintained in accordance with specifications listed in the HP product manual, including the use of proper media, supplies and user maintenance.
• Nationwide Data Systems will provide all labor, parts and travel for hardware support to maintain a working product. Replaced parts become property of Nationwide Data Systems.
• Pre-installed internal components sold and installed by HP or Nationwide Data Systems only.

Service Hours Monday through Friday from 8:30 AM until 5:30 PM EST, excluding holidays.

Geographic Coverage Post Warranty Service is available as described within a 100-mile radius of Nationwide Data Systems. Response time may increase if customer site is further than 100 miles away.

Service Terms A Nationwide Data Systems Service Technician will arrive at customer site to begin maintenance service between 8:00 AM and 5:00 PM local time, no later than the next day after a call is received, Monday through Friday, excluding holidays. Calls received after 4PM will be logged on the following business day.

Service Coverage Nationwide Data Systems may provide onsite service, onsite unit exchange, remote unit exchange or return to depot repair. Nationwide Data Systems will determine the exact response time and level of support when the service call is placed. For onsite service, customer is responsible for providing access to products and for ensuring that an adult representative is present while service is being performed.

Exclusions This warranty excludes the repair of damage caused by accident, fire, water, forces of nature, flood, hurricanes, tornadoes, abuse or by relocation of equipment. Damage as a result of direct lightening strikes is only covered if protection devices, approved by Nationwide Data Systems, are used and purchased with the plotter.